TENACOVE — ROUTINE MAINTENANCE EMAIL WORKING TEMPLATES Replace every bracketed field. Remove anything untrue or unused. These are organizational writing aids, not official legal notice forms. Follow your rental's actual reporting channel and applicable notice requirements. Do not use ordinary email for an emergency; use the appropriate immediate service or building emergency contact. Do not photograph from an unsafe position. FIRST ROUTINE REQUEST Subject: Maintenance request — [property and unit] — [exact location and issue] Hello [maintenance team or manager], I am requesting an inspection of [fixture or spot] in [unit and room]. I noticed on [actual observation date, or clearly stated uncertainty] that [visible condition or actual experience]. [State any limit or unknown rather than guessing the cause.] I have attached [actual number] photos taken on [actual photo date, or state uncertainty]: - [actual filename] — [what it shows and where]. - [actual filename] — [what it adds]. [Remove unused lines.] Please let me know the next step for inspection or repair and how access should be arranged. You can reach me at [contact details]. [Relevant availability or access constraint, if appropriate; do not include access codes.] Please confirm receipt and provide a request number if one is assigned. Thank you, [name] [property and unit] FOLLOW-UP Subject: Follow-up — [actual request number or original subject] Hello [team or manager], I am following up on the request I sent through [actual channel] on [actual date] about [specific issue and unit]. The request number is [actual number, or remove this sentence]. As of [date checked], I have not found [a receipt / an inspection appointment / a status update — choose the accurate description]. [State any new observation and its actual date, if relevant.] Could you confirm the current status and the next step for arranging inspection or repair? I have included the original request below [only if actually included]. Thank you, [name and unit] BEFORE AND AFTER SENDING Check recipient, subject, actual dates, filenames and attachment contents. Keep originals privately and label edited copies. Save the actual sent email/ticket and sent attachments, plus original confirmations and replies. A draft or private photo record is not a sent request. An acknowledgment is not automatically agreement or repair completion. Tenacove does not send this request to management or import the source email.